Effective Date: September 11, 2026

    R+D Automation (“R+D,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

    This Privacy Policy explains what information we may collect, how we use that information, when it may be disclosed, and the choices available to you when you interact with our website, communicate with us, or use our services.

    Information We Collect

    We may collect personal information that you voluntarily provide to us, including:

    • Name
    • Company name
    • Job title
    • Mailing or business address
    • Email address
    • Telephone or mobile phone number
    • Information submitted through contact, request-for-quote, or other website forms
    • Information provided through email, telephone calls, text messages, or other business communications
    • Information regarding projects, products, equipment, service requests, or other business inquiries

    We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, referring website, and general website usage information.

    This information may be collected through standard website technologies such as cookies, server logs, and analytics tools.

    How We Use Information

    R+D Automation may use information we collect to:

    • Respond to questions, inquiries, and requests for information
    • Prepare quotations and proposals
    • Communicate regarding current or potential projects
    • Provide engineering, manufacturing, installation, service, and technical support
    • Coordinate scheduling, deliveries, shipments, and site visits
    • Communicate with customers, prospective customers, suppliers, contractors, and other business contacts
    • Maintain and improve our website and services
    • Maintain business and transaction records
    • Protect the security and integrity of our systems
    • Comply with legal, regulatory, contractual, or other business requirements

    We may also use contact information to follow up regarding a business inquiry or existing business relationship.

    SMS and Text Messaging

    R+D Automation may communicate by SMS or text message with customers, prospective customers, suppliers, contractors, and other business contacts when appropriate.

    SMS communications may include conversational or informational messages relating to:

    • Project coordination
    • Scheduling
    • Equipment or service questions
    • Technical support
    • Installation or service visits
    • Shipping and delivery information
    • Quotes or requested information
    • Follow-up regarding an existing business conversation
    • Other communications related to an existing or requested business relationship

    Consent to receive SMS messages may be provided verbally, in writing, through an electronic form, or by initiating a text-message conversation with R+D Automation.

    Consent to receive SMS messages is not a condition of purchasing goods or services.

    No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing or promotional purposes.

    We do not sell or rent mobile phone numbers, SMS opt-in information, or text-message consent information.

    We may use service providers, including telecommunications and messaging providers, solely as necessary to deliver and operate our SMS communications. These providers may process information on our behalf for purposes such as transmitting messages, maintaining communications systems, preventing fraud or abuse, and complying with telecommunications requirements.

    Message frequency may vary depending upon the nature of the business communication. Message and data rates may apply.

    You may opt out of receiving SMS messages from R+D Automation at any time by replying STOP to a message. You may reply HELP for assistance.

    Opting out of SMS communications does not prevent us from communicating with you through other methods, such as telephone or email, when appropriate.

    For full details on our SMS program, see our SMS Terms & Conditions.

    Sharing of Personal Information

    R+D Automation does not sell personal information.

    We may disclose information to third parties when reasonably necessary to conduct our business, including service providers that assist us with services such as:

    • Website hosting
    • Information technology and cybersecurity
    • Email and telecommunications
    • Shipping and delivery
    • Accounting and other administrative services
    • Business software and cloud services

    These organizations may receive only the information reasonably necessary to perform services on our behalf.

    We may also disclose information when required by law, legal process, governmental request, or when we reasonably believe disclosure is necessary to protect our rights, property, systems, employees, customers, or others.

    As stated above, mobile opt-in information and SMS consent are not shared with third parties or affiliates for their own marketing or promotional purposes.

    Cookies and Website Technologies

    Our website may use cookies and similar technologies to provide website functionality, understand website usage, improve performance, and maintain security.

    Your web browser may allow you to block or delete cookies. Disabling certain cookies may affect the functionality of portions of the website.

    Third-party services used on our website may also collect information according to their respective privacy policies.

    Links to Other Websites

    Our website may contain links to websites or services operated by third parties.

    R+D Automation is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policy of any third-party website you visit.

    Data Security

    We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

    However, no internet transmission, electronic communication, or information-storage system can be guaranteed to be completely secure.

    Data Retention

    We retain personal information for as long as reasonably necessary for the purposes for which it was collected, to maintain appropriate business records, to fulfill contractual obligations, and to comply with applicable legal and regulatory requirements.

    Retention periods may vary depending upon the type of information and the nature of our relationship with you.

    Your Choices and Rights

    You may contact us to request that we correct or update personal information you have provided to us.

    Depending on where you reside, applicable law may provide additional rights regarding access to, correction of, deletion of, or use of your personal information.

    You may unsubscribe from applicable email communications by following the instructions contained in the communication.

    For SMS communications, reply STOP to opt out or HELP for assistance.

    Children’s Privacy

    R+D Automation provides products and services to businesses and does not knowingly collect personal information from children under the age of 13.

    If we learn that personal information from a child under 13 has been collected through our website, we will take reasonable steps to remove that information.

    Changes to This Privacy Policy

    We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or services.

    When we make changes, we will update the effective date shown at the top of this policy. We encourage visitors to review this Privacy Policy periodically.

    Contact Us

    If you have questions about this Privacy Policy or R+D Automation’s privacy practices, please contact us:

    R+D Automation
    Trevor, Wisconsin
    Website: https://rdcustomautomation.com/
    Email: sales@rdcustomautomation.com
    Phone: (262) 298-7250