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R+D Custom Automation, Inc. 11052 254th Ct. Trevor, WI 53179 Phone: +1 (262) 298-7250


    At R+D Custom Automation, our employees are the most valued assets of the company. It is our desire to see each and every employee achieve their highest potential. To that end, R+D strives to offer competitive employment packages which include both a health care plan and a retirement plan. We are always interested in qualified candidates.

    If you have any questions about careers at R+D, please feel free to send us an email at

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    Posted on August 4, 2023

    Account Manager – Sales

    R+D Custom Automation, a leading, fast paced manufacturer of custom automation equipment for the medical industry, is seeking a team player who is a highly motivated, problem solver to join their Sales and Marketing department.

     Compensation: Salary:  $90,000 – $110,000

    Benefits Offered: Medical, Dental, Life, PTO, Holidays, 401(k), Profit Sharing

    Employment Type: Full-Time

    Location: This is an on-site role with possible consideration for hybrid, travel is required, up to 30% of the time.

     Account Manager General Summary:

    A successful outside Account Manager (AM) will manage and expand existing customer relationships and research & identify potential new customers within the Life Science industries which are in need of Automated Capital Equipment & Services. The AM will be capable of visiting, vetting, conceptualize and quote high probable customer opportunities.  The AM will present the R+D solution to the customer with the goal of earning the sale (PO). The AM will constantly strive to add new business to their pipeline in support of the R+D Sales Strategy, while maintaining and growing existing customer relationships.

    Essential Duties and Responsibilities include, but are not limited to:

    • Pipeline Forecasting
      • Responsible for developing a continuous and robust customer pipeline of R+D existing customers within the Life Science industries.
      • Responsible for developing new customer pipelines, identifying and maintaining strong growth of new customers each year within designated sales territory.
    • New Business
      • Primary focus on developing existing customer pipelines aligned to meet individual and company quarterly & annual Bookings and Revenue targets.
      • Secondarily strive to develop new business to meet individual and company quarterly & annual Bookings and Revenue targets.
      • Coordinate all sales opportunities with Application Engineers & After Market Manager to generate the best possible solutions for our customers.
      • Administer presentations to customers with the ability to describe R+Ds capabilities / capacities in a comprehensive manner.
    • Account Management
      • Manage customer relationships to maximize the opportunity with R+D.
      • Act as liaison between active customers and in-house Project Managers, as needed.
      • Manage, coordinate and deliver project quotes in a timely fashion to customers by properly assessing customer needs and managing internal process to deliver proper expectations.
      • Have an active customer base to ensure bookings and sales revenue expectations per Sales Manager directed goals / targets.
    • Other
      • Strength in technical sales environment, supported by personal experience.
      • Execute weekly sales goals in accordance with R+D’s sales plan.
      • Participate in weekly department meetings and attend other meetings as needed.
      • Update weekly sales follow-up calendar and quote forecasting databases.
      • Understanding of Quote and Project submission processes as outlined in ISO documents.


    1. Bachelor’s degree in sales, technical, business development or equivalent required.
    2. 5+ years of experience in the technical sales environment required (Capital Equipment related to the Pharmaceuticals, Medical Devices or Life Sciences Industries preferred).
    3. Proven expertise in delivering client-focused solutions based on customer needs.
    4. Proven ability to be organized and manage multiple projects at a time with impeccable attention to details.
    5. Excellent listening, negotiation, and presentation skills.
    6. Excellent verbal and written communication skills.
    7. Working knowledge of engineering practices, including design for manufacturability, maintainability, reliability, safety and machine shop practices.
    8. Excellent organizational, time management, and follow-up skills
    9. High proficiency in Microsoft Office Suite including Outlook, Word, and Excel.


    A valid driver’s license and appropriate level of automobile insurance coverage, compliant with local and state laws are required.


    Company Address:  11052 254th Court, Trevor, WI 53179

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