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R+D Custom Automation, Inc. 11052 254th Ct. Trevor, WI 53179 Phone: +1 (262) 298-7250

    Careers

    At R+D Custom Automation, our employees are the most valued assets of the company. It is our desire to see each and every employee achieve their highest potential. To that end, R+D strives to offer competitive employment packages which include both a health care plan and a retirement plan. We are always interested in qualified candidates.

    If you have any questions about careers at R+D, please feel free to send us an email at humanresources@rdcustomautomation.com

    Apply Now

    Posted on November 17, 2022

    Project Manager

    R+D Custom Automation, a leading, fast paced manufacturer of custom automation equipment for the medical industry, is seeking a highly motivated, business savvy individual to join their Project Management team.

     

    Compensation: $86,000 to $129,000, plus company bonus program

    Benefits Offered: 401K, Dental, Life, Medical, Profit Sharing

     Employment Type: Full-Time

     

    This is a diverse position, bringing value to several areas of the company. Position Reports initially to President.  Long term, the Project Management Team will report to the Director of Engineering.

     

    Accountabilities:

    • Manage all aspects of projects.
    • Maintain a close interface with Account Manager (AM).
    • Oversight to manage SOW for each project, ensuring alignment between customer URS, R+D Quote, Budget, etc.
    • Engage R+D Account Manager for the hand-off of all new projects, including conceptual intentions, budget, URS, delivery, customer perspective, etc.
    • Create initial project plan and review with OPS Leadership Team.
    • Work with each OPS Leadership position to secure resources to align with project plan needs.
    • Coordinate all project interactions across all R+D departments, with suppliers, Integrator Partners, Customers, etc.
    • Support OPS Leadership Team to ensure all R+D processes are followed for best results on your project(s).
    • Oversee project budget and report status in the weekly production meeting.
    • Maintain weekly Project Management Tools (% of Complete, Project Schedule, Project Dashboard, ETC’s, etc.)
    • Coordinate all shipping arrangements with the R+D Materials Logistics Team as well as the Finance Team for customer invoicing purposes.
    • Coordinate all install support activities.
    • Approve supplier invoices as needed.
    • Help develop, train and follow all Project Mgmt. QS Processes & Procedures.
    • Support all department level ISO documents and overall QS
    • Be a contributor to the R+D EOS business system.
    • Facilitate all initial Project Alignments at time of project start. (Customer URS, Specifications, Expectations, R+D Quote, Budget and Project Plan)
    • Support, Train & Follow overall QS Process Flow for R+D (with Guidance of Sr. Leadership)

     

    Education and Experience/Skills Required:

    1. Bachelor’s Degree in a technical or business major or equivalent work experience in the automation industry required.
    2. Ability to read and write English
    3. Demonstrated ability to work efficiently and independently.
    4. Demonstrate proficient skills utilizing Microsoft Office Suite, Outlook, MS Teams, Ability to function within a database. SolidWorks experience is a plus.

    Apply Now

    Posted on November 8, 2022

    Business Development Manager

    R+D Custom Automation, a leading, fast paced manufacturer of custom automation equipment for the medical industry, is seeking a team player who is a highly motivated, problem solver to join their Sales and Marketing department.

    Compensation: Salary $12o,000 – $150,000

    Benefits:

    Excellent health benefits, Medical, Dental, Life, Profit Sharing, Holidays, PTO, 401(k), and Commission Plan.

    Employment Type:

    Full-Time

    Work Environment:

    This position follows a hybrid work model (in-office and remote combination).

    Travel as needed, up to 50% of the time.

     General Summary:

    A successful outside Business Development Manager (BDM) will research & identify potential customers within the Life Science industries which are in need of automation services. The BDM will be capable of visiting, vetting, developing / nurturing new customer relationships that generate new business quote activity.  The BDM will work with their internal R+D Application Team to develop the concept, price and draft a quote per the customers’ expectations.  The BDM will present the R+D solution (quote) to the customer with the goal of earning the sale (PO). The BDM will constantly strive to add new business monthly / quarterly / yearly to their pipeline while maintaining and growing existing customer relationships in conjunction with Account Managers (AM) & Application Engineers (AE).

     

    Essential Duties and Responsibilities include, but are not limited to:

    • Pipeline Forecasting
      • Responsible for developing a continuous and robust new customer pipeline of R+D approved customers within the Life Science industries.
      • Responsible for developing active (existing) customer pipelines, identifying and maintaining strong growth of new customers aligned with the R+D Sales Strategy, within designated sales territory (if applicable).
      • Teaming with R+D Account Managers, Project Managers and/or Application Engineers to strengthen and grow customer relationships through the execution of customer PO’s, and will be the primary customer relationship manager.
    • New Business
      • Develop new and existing customer pipeline aligned with R+D Core Target Market & Sales Strategy.
      • Strive to develop new business to meet individual and company quarterly & annual Bookings and Revenue targets.
      • Deliver highly interested and vetted customers to R+D Sales Team and collaborate to help earn the business.
      • Administer presentations to customers, describing R+Ds capacities in an intelligent and comprehensive manner.
    • Account Management
      • Manage customer relationships to maximize the opportunity with R+D.
      • Act as liaison between new & active customers and in-house Project Managers, as needed.
      • Manage, coordinate, and deliver project quotes to customers in a timely fashion by properly assessing customer needs and managing internal process to deliver proper expectations.
      • Have an active customer base to ensure bookings and sales revenue expectations, per Sales Manager’s directed goals / targets.
    • Other
      • Strength in technical sales environment, supported by personal experience.
      • Execute weekly/monthly sales goals in accordance with R+D’s sales plan.
      • Participate in weekly department meetings and attend other meetings, as needed.
      • Update weekly sales follow-up calendar and quote forecasting databases.
      • Understanding of Quote and Project submission processes as outlined in ISO documents.

     

    Qualifications:

    • Bachelor’s degree in Sales, Technical, Business Development or equivalent work experience required.
    • 5 to 10 years of experience working in the technical sales environment required (Capital Equipment for Pharmaceutical, Medical Device, Biotech or Life Sciences is highly preferred).
    • Proven expertise in delivering client-focused solutions based on customer needs.
    • Proven ability to be organized and manage multiple projects at a time with impeccable attention to details.
    • Excellent listening, negotiation, and presentation skills.
    • Excellent verbal and written communication skills.
    • Working knowledge of engineering practices, including design for manufacturability, maintainability, reliability, safety, and machine shop practices.
    • Excellent organizational, time management and follow-up skills.
    • High proficiency in Microsoft Office Suite, including Outlook, Word, and Excel.

     

    A valid driver’s license and appropriate level of automobile insurance coverage, compliant with local and state laws are required.

     

    Company Website:  https://rdcustomautomation.com/

    Company Address:  11052 254th Court, Trevor, WI 53179

    Apply Now

    Posted on November 3, 2022

    Mechanical Design Engineer – Entry Level

    R+D Custom Automation, a leading, fast paced manufacturer of custom automation equipment for the medical industry, is seeking a team player who is a highly motivated, problem solver to join their engineering department.

    Compensation: $14.00 to $25.00, Hourly

    Benefits Offered: Medical, Dental, Life, Holidays, PTO, 401(k), Profit Sharing, Up to $5,000.00 Sign On Bonus after a successful completion of 6 months of employment!

    Employment Type: Full-Time

    General Summary:

    Mechanical Design Engineer Entry Level position working for a rapidly growing custom automation company, building machines for the Life Sciences industry.  Responsibility includes detailing prints, designing simple parts, releasing BOM’s, communicating with all internal departments, and applying mechanical engineering principles to designs.

    Essential Duties and Responsibilities includes, but is not limited to:

    1. Design simple parts and small assemblies.
    2. Perform basic calculations.
    3. Create basic part and assembly drawings.
    4. Help prototype and learn from mechanical designs.
    5. Complete Bills of Materials once designs are done.
    6. Communicate between all internal departments.
    7. Work closely with Mechanical Build teams to solve mechanical related build problems.
    8. Perform other related duties, as necessary.

     Knowledge, Skills and Abilities Required

    Education and Experience/Skills Required:

    1. 3D CAD SolidWorks knowledge.
    2. Knowledge of basic engineering principles.
    3. Demonstrated ability to work independently, with focus on quality.
    4. Proven experience working effectively in a team environment.
    5. Good communication between organization.
    6. Working knowledge of all MS Office applications.

     

     

    Company Website:  https://rdcustomautomation.com/

    Company Address:  11052 254th Court, Trevor, WI 53179

    Apply Now

    Posted on November 3, 2022

    Electrical Controls Engineer – Entry Level

    Electrical Controls Engineer – Entry Level

    R+D Custom Automation, a leading, fast paced manufacturer of custom automation equipment for the medical industry, is seeking a team player who is a highly motivated problem solver to join their Manufacturing department.

    Compensation: $14.00 to $25.00 per hour

    Benefits Offered: 401(k), Dental, Life, Medical, Profit Sharing, Holidays, and PTO, Up to $5,000.00 Sign On Bonus after a successful completion of 6 months of employment!

    Employment Type: Full-Time

     

    Electrical Controls Engineer – Entry Level General Summary:

    This position is responsible for designing, programming & commissioning the control systems for R+D Custom Automation. This includes definitions of all electrical components, creating a Bill of Materials, and supporting the E-Build team, while testing the operation of the machinery to ensure it meets all the criteria set by the customer and by R+D Custom Automation. Travel is required up to 20%.

     

    Essential Duties and Responsibilities include, but are not limited to:

    1. Assist with the design of full electrical and Pneumatic schematics using AutoCAD
    2. Assist with the design and specification of power and control systems, load calculations, and equipment sizing.
    3. Perform calculations of associated controls and energy compliance forms.
    4. Programming and commissioning programmable logic controllers (PLCs) and human machine interfaces (HMIs), utilizing a variety of automation software packages.
    5. Provide technical and engineering support to production operators.
    6. Having a basic understanding of the technical aspects of electrical engineering and design.
    7. Ability to interpret and implement specifications
    1. Support the creation of machine documentation

     

    Qualifications:

    1. Must possess effective written, verbal, and oral communication skills.
    2. Willingness to take on non-traditional tasks, roles, responsibilities, and challenges needed to accomplish company goals.
    3. Excellent analytical and problem-solving skills.
    4. Proficient with Microsoft Office, including Outlook, Excel, and Word.
    5. Ability to determine customer needs to develop project specifications and scope.
    6. Has attended a school or has work experience in a related field.
    7. Bachelor’s Degree in Electrical is preferred.

    Apply Now

    Posted on November 3, 2022

    Electrical Controls Engineer

    R+D Custom Automation, a leading, fast paced manufacturer of custom automation equipment for the medical industry, is seeking a team player who is a highly motivated, problem solver to join their engineering department.

    Compensation: $32.00 to $49.00, hourly

    Benefits Offered: 401K, Dental, Life, Medical, Profit Sharing, Bonus Employment, Up to $20,000 Sign On Bonus after a successful completion of 6 months of employment

    Type: Full-Time

    General Summary:

    Controls Engineering role working for a rapidly growing custom automation company that makes equipment for the Life Sciences industry. Responsibilities include control systems design and implementation on fast paced, large-scale automation projects. In this role, you will design controls systems, program PLCs, HMIs, robots, vision systems, and other proven, off-the-shelf technologies, and lead the startup of equipment (debugging and commissioning) both onsite and at customer facilities. This role has an estimated 15% travel requirement.

    Essential Duties and Responsibilities:

    1. Produce error free, cost-effective drawings.
    2. Develop PLC and HMI applications.
    3. Meet timelines and budget given for assignments.
    4. Be innovative in designs, looking for increased quality and cost effectiveness.
    5. Assist service department with quoting and processing parts orders.
    6. Assist sales department with quoting projects including field inspections.
    7. Generate detailed ECN’s as required.
    8. Assist project managers in design and detailing portions of projects.
    9. Assume project engineer responsibilities for small to medium size projects.

     

    Qualifications:

    1. Bachelor’s in electrical engineering or 5 years control systems experience.
    2. Proficient in using current release of AutoCad.
    3. Thorough understanding of PLC’s and programming
    4. Thorough understanding of HMI’s and configuring
    5. Knowledge of control components (sensors, motor control devices, etc.)
    6. Proficient in Microsoft Word and Excel.
    7. Follow and maintain all company policies and procedures.
    8. Good written and verbal communication skills.
    9. 20% of travel is required

     

    Company Website:  https://rdcustomautomation.com/

    Company Address:  11052 254 Court-Trevor, WI 53179

     

    Click below to apply or send your resume to humanresources@rdcustomautomation.com.

    Apply Now

    Posted on November 3, 2022

    Mechanical Design Engineer

    R+D Custom Automation, a leading, fast paced manufacturer of custom automation equipment for the medical industry, is seeking a team player who is a highly motivated, problem solver to join their engineering department.

    Compensation: $25.00 to $43.00, Hourly

    Benefits Offered: Medical, Dental, Life, 401(k), Profit Sharing, Up to $20,000.00 Sign On Bonus after a successful completion of 6 months of employment!

    Employment Type: Full-Time

    General Summary:

    Mechanical Design Engineer position working for a rapidly growing custom automation company building machines for the Life Sciences industry.  Responsibility includes designing automation (assemblies and sub-assemblies), fixtures, and prototypes, performing equipment debugging, supporting applications, interfacing with customers to understand requirements, designing to safety standards, and applying mechanical engineering principles to the implementation of automation. This role can have an estimated 15% travel.

    Essential Duties and Responsibilities includes, but is not limited to:

    1. Design automation (assemblies and subassemblies), retrofits, fixtures, and prototypes.
    2. Interface with customers to understand system requirements and resolve design issues encountered.
    3. Document customer requirements to capture design intent and develop designs that incorporate said intent.
    4. Document and maintain revisions to existing automated systems.
    5. Work with team members to create integrated design between multiple stations and designers on large machines.
    6. Incorporate proven, readily available technology into design based on customer or project requirements.
    7. Identify correct motors, actuators, slides, heaters, grippers, and electrical components for specific design application.
    8. Update Test Plan to capture design requirements that commissioning will use to test the machine according to User Requirement Specifications.
    9. Design automation to OSHA and NFPA standards.
    10. Mitigate operator risk of machine operation, usage, maintenance, or in machine failure during design. Use safety sensors in critical areas to ensure operator and machine safety.
    11. Anticipate possible failure modes of machine operation that cause harm to the operator, machine, product, or environment and alter the design to eliminate or minimize it.
    12. Create drawings with detailing of parts and assemblies including dimensions, callouts, tolerances, and material specifications.
    13. Creates comprehensive build plans for the mechanical assemblers to accurately assemble/build to print.
    14. Develop and release bill of materials including stock material and commercials to purchasing.
    15. Communicate to Fabrication critical features, dimensions, materials, and tolerances.
    16. Evaluate and troubleshoot automation when problems arise during commissioning and propose recommendations for resolving equipment issues.
    17. Act as a technical mechanical design resource/support for company sales staff.
    18. Support applications by providing automation concepts and concept drawings in preparation of estimates and quotes.
    19. Stay current in new developments within industries served. Keeps informed of new applications and methods to improve systems or products.
    20. Observe all safety rules, applicable regulations, and relevant ISO standards.

     

    Knowledge, Skills and Abilities Required

    Education and Experience/Skills Required:

    1. Bachelor’s degree in Mechanical Engineering or comparable knowledge/experience preferred.
    2. 5 years’ experience is preferred.
    3. Strong and demonstrated mechanical design aptitude and skilled in 2D (AutoCAD).
    4. 3D CAD SolidWorks PDM experience preferred.
    5. Strong preference for prior automation design experience.
    6. Demonstrated ability to work independently with a high degree of accuracy and attention to detail.
    7. Proven experience working effectively in a team environment.
    8. Requires excellent oral and written communication skills to communicate effectively with customers, vendors, and employees.
    9. Working knowledge of all MS Office applications.
    10. Ability to read and interpret technical specifications, blueprints, assembly plans, and other manufacturing instructions.
    11. Ability to work with complex mathematical concepts.
    12. Up to 15% travel required.

     

    Company Website:  https://rdcustomautomation.com/

    Company Address:  11052 254th Court, Trevor, WI 53179

    Apply Now

    Posted on October 10, 2022

    Account Manager

    R+D Custom Automation, a leading, fast paced manufacturer of custom automation equipment for the medical industry, is seeking a team player who is a highly motivated, problem solver to join their Sales and Marketing department.

     

    Compensation: Salary:  $90,000 – $110,000

    Benefits Offered: Medical, Dental, Life, PTO, Holidays, 401(k), Profit Sharing

    Employment Type: Full-Time

    Location: This is an on-site role, with travel, as required, up to 20% of the time.

     

    Account Manager General Summary:

    A successful outside Account Manager (AM) will manage and expand existing customer relationships and research & identify potential new customers within the Life Science industries which are in need of automation services. The AM will be capable of visiting, vetting, conceptualize and quote high probable customer opportunities.  The AM will present the R+D solution to the customer with the goal of earning the sale (PO). The AM will constantly strive to add new business to their pipeline in support of the R+D Sales Strategy, while maintaining and growing existing customer relationships.

     

    Essential Duties and Responsibilities include, but are not limited to:

    • Pipeline Forecasting
      • Responsible for developing a continuous and robust customer pipeline of R+D existing customers within the Life Science industries.
      • Responsible for developing new customer pipelines, identifying and maintaining strong growth of new customers each year within designated sales territory.
    • New Business
      • Primary focus on developing existing customer pipelines aligned to meet individual and company quarterly & annual Bookings and Revenue targets.
      • Secondarily strive to develop new business to meet individual and company quarterly & annual Bookings and Revenue targets.
      • Coordinate all sales opportunities with Application Engineers & After Market Manager to generate the best possible solutions for our customers.
      • Administer presentations to customers with the ability to describe R+Ds capabilities / capacities in a comprehensive manner.
    • Account Management
      • Manage customer relationships to maximize the opportunity with R+D.
      • Act as liaison between active customers and in-house Project Managers, as needed.
      • Manage, coordinate and deliver project quotes in a timely fashion to customers by properly assessing customer needs and managing internal process to deliver proper expectations.
      • Have an active customer base to ensure bookings and sales revenue expectations per Sales Manager directed goals / targets.
    • Other
      • Strength in technical sales environment, supported by personal experience.
      • Execute weekly sales goals in accordance with R+D’s sales plan.
      • Participate in weekly department meetings and attend other meetings as needed.
      • Update weekly sales follow-up calendar and quote forecasting databases.
      • Understanding of Quote and Project submission processes as outlined in ISO documents.

     

    Qualifications:

    1. Bachelor’s degree in sales, technical, business development or equivalent required.
    2. 5+ years of experience in the technical sales environment required (Pharmaceuticals, Medical Devices or Life Sciences preferred).
    3. Proven expertise in delivering client-focused solutions based on customer needs.
    4. Proven ability to be organized and manage multiple projects at a time with impeccable attention to details.
    5. Excellent listening, negotiation, and presentation skills.
    6. Excellent verbal and written communication skills.
    7. Working knowledge of engineering practices, including design for manufacturability, maintainability, reliability, safety and machine shop practices.
    8. Excellent organizational, time management, and follow-up skills
    9. High proficiency in Microsoft Office Suite including Outlook, Word, and Excel.

     

    A valid driver’s license and appropriate level of automobile insurance coverage, compliant with local and state laws are required.

     

    Company Website:  https://rdcustomautomation.com/

    Company Address:  11052 254th Court, Trevor, WI 53179

    Apply Now

    Posted on October 6, 2022

    Procurement Specialist – Fabrication

    R+D Custom Automation, a leading, fast paced manufacturer of custom automation equipment for the medical industry, is seeking a team player who is a highly motivated, problem solver to join their Manufacturing Department.

    Compensation: $65,000 to $85,000, Annually

    Benefits Offered: 401K, Dental, Life, Medical, Profit Sharing

    Employment Type: Full-Time

    General Summary:

    The Procurement Specialist – Fabrication:  Defines and negotiates supply chain, and functional strategies; as the procurement lead, having oversight responsibility for R+D fabricated components sourced outside of R+D.

    Essential Duties and Responsibilities includes, but is not limited to:

    Procurement:

    • Manage capacity capabilities of key fabrication / machine shop suppliers.
    • Work with R+D Project Managers to achieve project plan timelines and budgets.
    • Coordinate with Manufacturing Engineering in support of varying fabricated needs.
    • Support Raw Material inventory with Mfg. Eng. to ensure R+D fabrication team is stocked appropriately to fabricate parts on demand.
    • Minimize R+D fabricated material total acquisition cost and order cycle time.
    • Support company and departmental strategies, defined goals, and objectives.
    • Cross train on other department procurement functions in support of the internal Materials & Distribution Flex Capacity Strategy.

    Supplier Relationships:

    • Define fabrication material outsource supplier capacities, capabilities, and contacts.
    • Commercial negotiations (contacts, pricing, supplier awards, and delivery commitments).
    • Ensures supplier management-strategy and performance results are successful.

    Flex Capacity Responsibilities:

    • Where cross-trained qualified, back-fill and support departmental functional responsibilities of 1 or more of the following (i.e.):
    • Buyer
    • Material Control Coordinator
    • Material Planner – Buyer
    • Supply Chain Manager

    Key Accountabilities:

    • Commercial cost / delivery negotiations.
    • Outsourced fabricated material order management and fulfillment strategies.
    • Manage supply chain strategy(s) which support defined company and department objectives.
    • Supplier Management / Performance.

    Qualifications:

    • Degree (Trades) or 6+ years industry experience in machine shop / metal fabrication environment.
    • 4+yrs metals/plastics material, or machine shop / metal fabrication contract manufacturer purchasing experience.
    • Valid driver’s license.
    • Knowledge of machining and fabrication processes.
    • Strategic understanding of market and supplier capacities, capabilities, services, and available service programs.
    • Strong, effective negotiator, functional knowledge of Microsoft Office Products, effective time management.
    • Clear communicator, active listener, positive relationship management, self-directed.
    • Ability to read, interpret and understand blue-prints, and auto-cad drawings.

    Company Website:  https://rdcustomautomation.com/

    Company Address:  11052 254th Court, Trevor, WI 53179

    Apply Now

    Posted on October 3, 2022

    Electrical Engineer

    R+D Custom Automation, a leading, fast paced manufacturer of custom automation equipment for the medical industry, is seeking a team player who is a highly motivated, problem solver to join their Manufacturing department.

    Compensation: $28.00 to $43.00, Hourly

    Benefits Offered: 401K, Dental, Life, Medical, Profit Sharing

    Employment Type: Full-Time

    Electrical Engineer General Summary:

    Responsible for simple to complex design of electrical controls for Bio Life Science Industry as well as all the duties of a designer.  Uses knowledge of commonly used concept, practices, procedures, and high-level engineering principles to complete the assigned work.  Is responsible for all aspects of the Electrical design and the use of good engineering practices.  Primary job functions require exercising independent judgement and a high degree of creativity.  Assists Sales and Applications in equipment scope definition as needed, assists the installation team as needed. Approximately 10% travel may be required.

    Essential Duties and Responsibilities includes, but is not limited to:

    1. Creation of electrical circuit drawings
    2. Create machine wiring diagrams
    3. Creation and Maintenance of BOM’s
    4. Complex layout/design of electrical equipment
    5. Component selection including drives, servos, cameras, and robots.
    6. Size wires, fuses, circuit breakers, etc.
    7. Complex related Electrical Engineering calculations
    8. Create I/O, cable, motor lists
    9. Create installation data, task lists
    10. Creates the electrical engineering project plan
    11. Participation in installation and start-up as required
    12. Checking of circuit drawings, layouts, and bills of materials
    13. Participate in customer contact as required
    14. Other engineering related activities as needed

     

    Qualifications:

    1. Firm understanding of the UL, UL 508A, NFPA and NEC codes
    2. Bachelor’s Degree (BA, BS) from four-year college or university; minimum of three years related experience and/or training; or equivalent combination of education and experience
    3. AutoCAD skills required, AutoCAD Electrical preferred
    4. PC skills required
    5. Electrical Circuit Troubleshooting skills required

     

    Company Website:  https://rdcustomautomation.com/

    Company Address:  11052 254 Court-Trevor, WI 53179

    Apply Now

    Posted on September 29, 2022

    After-Market Manager

    R+D Custom Automation, a leading, fast paced manufacturer of custom automation equipment for the medical industry, is seeking a team player who is a highly motivated, problem solver to join their Finance department.

    Benefits Offered: 401K, Dental, Life, Medical, Profit Sharing
    Compensation: $75,000.00 – $85,000.00 (Plus Commission)
    Employment Type: Full-Time
    Work Environment: This is an onsite position. Travel as needed, up to 20% of the time.

    Are you someone who takes pride in helping others achieve their goals? Are you looking to flourish in a rapidly growing company? Does that sound like you? If so, keep reading. We are looking for a hardworking and driven individual to join our team.

    General Summary:

    Responsible for the complete After Market Sales & Service process. This includes business development (identifying & developing new customer prospects) oversight & coordination of all Spare Parts, Field Service, Maintenance and Warranty activities. Ensure all customer commitments are completed to expectations, through a means of collaboration with R+D operational teams to execute all After-Market Sales orders and Warranty activities.
    Partner with R+D Business Development Manager(s), Account Manager(s) & Project Managers to optimize customer relationships, positioning R+D to be their preferred automation supplier.

    Essential Duties and Responsibilities includes, but is not limited to:
    – Pipeline Forecasting
    • Responsible for developing new customer pipeline of R+D approved customers within the Life Science industries for After-Market offerings.
    • Responsible for maintaining active customer pipelines as well as identifying and new growth potential each year within After-Market sales segment.
    • Collaborate with R+D Project Managers and/or Account Engineers to strengthen and grow customer relationships through the execution of customer POs.
    – New Business
    • Develop and grow new / existing customer relationships aligned with R+D Core Target Market for the After-Market business segment.
    • Strive to develop new business to meet individual and company quarterly & annual Bookings and Revenue targets.
    • Deliver highly interested and vetted customers to R+D Sales Team as needed to help close business.
    • Administer presentations to customers and be able to describe R+Ds After-Market capabilities in a comprehensive manner.
    – Account Management
    • Manage customer relationships to maximize the After-Market opportunities with R+D.
    • Act as liaison between active customers and R+D Operations Team as needed.
    • Manage, coordinate and deliver project quotes in a timely fashion to customers by properly assessing customer needs and managing internal process to deliver proper expectations.
    • Have an active customer base to ensure bookings and sales revenue expectations per Sales Manager directed goals / targets.
    – Operational Coordination
    • Upon receipt of customer P.O., the After-Market Manager then processes that order using R+D’s Operational Teams, Processes. The AMM continues / retains oversight responsibility for all project activity within the After-Market sales segment.
    • Ensure complete fulfillment of all After-Market Sales POs, which may at times include functioning as a Project Manager.
    • Coordinate with Project Management Team & Manufacturing Manager in the case of System Installation activities.
    • Coordinate Field Service activities with our Mechanical & Electrical Build Teams and / or Controls Engineers, it will be important to collaborate with the appropriate operational department manager for resource support & availability.
    – Other
    • Strength in technical sales environment, supported by personal experience.
    • Execute weekly/monthly sales goals in accordance with R+D’s sales plan.
    • Participate in weekly department meetings and attend other meetings in Sales Manager’s absence as needed.
    • Update weekly sales follow up calendar and quote forecasting databases.
    • Understanding of Quote and Project submission processes as outlined in ISO documents.
    Knowledge, Skills, and Abilities Required:

    Education and Experience/Skills Required:

    1. Bachelor’s degree in Technical Sales or equivalent work experience with knowledge in related design and basic mechanical and electrical principles required.
    2. 5 – 7 years of experience working in a technical / equipment manufacturing environment with a proven technical aptitude.
    3. Working knowledge of engineering practices including design for manufacturability, maintainability, and reliability of machinery.
    4. Excellent organizational, time management and follow-up skills.
    5. Proven expertise in delivering client-focused solutions based on customer needs
    6. Proven ability to be organized and manage multiple projects at a time with impeccable attention to details
    7. Excellent listening, negotiation and presentation skills
    8. Excellent verbal and written communication skills
    9. Excellent organizational, time management and follow-up skills
    10. High proficiency in Microsoft Office Suite including Outlook, Word, and Excel.

    Professional Licensing and/or Certifications Required: Valid driver’s license and appropriate level of automobile insurance coverage compliant with local and state laws.

    Work Environment
    This is an onsite position. Travel as needed, up to 20% of the time.

     

     

     

    Apply Now